TERMS & CONDITIONS

Last Updated: 08/14/26

By enrolling in LIGHTHAUS | Launch (the "Program"), you agree to the following Terms and Conditions (this "Agreement"). Please read them carefully before enrolling.

The Program is provided by 12/34. LLC ("Company," "we," "us"), operating as LIGHTHAUS|Launch

1. PROGRAM DESCRIPTION

LIGHTHAUS|Launch is a 12-week group program providing brand development education, live group coaching, accountability support, worksheets and templates, and access to a private community.

The Program includes:

  • Twelve (12) weekly live group calls

  • Three (3) additional Launch Lab working sessions during Weeks 9–11

  • Access to the LIGHTHAUS | Launch worksheet and template library

  • Access to the private LIGHTHAUS community for the duration of the Program

  • Pairing with an accountability partner

Live calls are recorded and made available to enrolled participants. Sessions that are not attended do not roll over, and unattended sessions do not entitle you to a refund, credit, or replacement session.

The Company reserves the right to reschedule sessions with reasonable notice, and to substitute a facilitator where necessary.

2. PARTICIPANT CONDUCT

We are committed to providing all participants with a positive experience. The Company may, at its sole discretion, limit, suspend, or terminate your participation in the Program, live, recorded, community-based, or digital, without refund or forgiveness of remaining payments if:

  • You become disruptive or difficult to work with;

  • You fail to follow the Program guidelines;

  • You impair the participation or experience of other participants or facilitators;

  • You engage in harassment, discrimination, or abusive conduct toward any participant or facilitator; or

  • You use the community to solicit or market to other participants without express written permission.

Termination for conduct does not entitle you to a refund and does not release you from remaining payment obligations.

3. PRIVACY AND CONFIDENTIALITY

We respect your privacy and require that you respect the privacy of fellow participants. You agree:

  • Not to infringe any participant's or the Company's copyright, trademark, patent, trade secret, or other intellectual property rights;

  • That any confidential information shared by participants or Company representatives is confidential and proprietary, belonging solely to the person who disclosed it or to the Company;

  • Not to disclose such information to any other person, or use it in any manner other than in discussion with other participants during Program sessions;

  • That all materials and information provided by the Company are its confidential and proprietary intellectual property, and may only be used as authorized;

  • That reproduction, distribution, or sale of these materials by anyone other than the Company is strictly prohibited;

  • That if you violate, or display any likelihood of violating, this section, the Company and/or other participants will be entitled to injunctive relief.

You are free to discuss your own results and experience. You must keep the experiences, disclosures, and statements of all other participants — oral or written — in the strictest confidence.

Recording. Live sessions are recorded by the Company. By participating, you consent to being recorded. Participants may not record, screenshot, or transcribe sessions without express written permission.

Your participation is also subject to our Privacy Policy and Terms of Use.

4. INTELLECTUAL PROPERTY

All Program materials — including worksheets, templates, frameworks, scripts, recordings, and the OCTESSENCE Method™ — are the intellectual property of the Company.

You are granted a limited, non-transferable, non-exclusive license to use these materials for your own business only, for as long as your account remains in good standing.

You may not sell, share, republish, teach, license, or otherwise distribute Program materials, in whole or in part, or use them to create a competing program or product.

What you create is yours. The brand, offer, pricing, messaging, and other work product you develop during the Program belongs to you.

Use of your work. The Company may reference your participation and share your work, results, and testimonials for marketing purposes. If you prefer not to be featured, notify us in writing at contact@hanacatlett.com and we will honor that request.

5. PROGRAM CONTENT

Program education and information are intended for a general audience and do not constitute advice tailored to any specific business or industry.

All materials, procedures, policies, standards, manuals, and teaching aids made available by the Company or its designated facilitators are for individual use in connection with this Program only.

Program content is for individual use only and may not be sold, recorded, shared, taught, given away, or otherwise divulged without the express written consent of the Company.

The information contained in Program materials is strictly for educational purposes. If you choose to apply, or not apply, ideas contained in these materials, you take full responsibility for your actions.

We assume no responsibility for errors or omissions in any Program materials.

6. GUARANTEE

The Company guarantees that by the end of the 12-week Program, you will have (a) a named signature offer with a defined transformation and a set price, and (b) at least one paying client for that offer.

If you have completed all conditions below and do not have both by the end of Week 12, the Company will continue working with you privately, at no additional cost, until you do — for a maximum additional period of ninety (90) days.

This guarantee is a continued-service remedy. It is not a refund, and it does not entitle you to a refund or to cancellation of remaining payments.

Conditions. To qualify, you must:

  1. Attend at least ten (10) of the twelve (12) live group calls, or watch the recording and submit the session's deliverable within seven (7) days of the missed call.

  2. Complete and submit every weekly worksheet by the end of the week in which it is assigned.

  3. Make your signature offer to a minimum of ten (10) prospective clients by the end of Week 5, and log each outreach in the provided tracker.

  4. Publish your price publicly by the end of Week 6, as instructed in the Program.

  5. Complete your launch by the end of Week 11, as instructed in the Program.

If you fail to meet any of these conditions, you are disqualified from the guarantee.

The Company reserves the right to request proof that you completed each condition. If the guarantee is activated, you must be willing and able to provide that proof, including trackers, submitted worksheets, and evidence of outreach.

The guarantee must be claimed in writing at contact@hanacatlett.com within fourteen (14) days of the end of Week 12.

7. PAYMENT TERMS

The fee for the Program is stated on the checkout page provided during enrollment. Payment options may include pay-in-full and payment plans.

  • Payment plans. If you enroll on a payment plan, you are responsible for the full Program fee regardless of your participation level or completion. Remaining installments will be charged automatically on the scheduled dates to the payment method on file.

  • Failed payments. If a payment fails, you have seven (7) days to cure it. The Company may suspend your access to calls, materials, and community until the balance is current, and may terminate participation for non-payment without forgiveness of the remaining balance.

  • No pauses. You agree that no pauses or suspensions will be made once this Agreement is accepted. If you move, change direction, decide to stop your business, or determine you no longer wish to participate, payments will continue as scheduled. Pauses and suspensions are at the sole discretion of the Company.

  • Transfers. Enrollment is personal to you and may not be transferred or resold. In cases of documented emergency, the Company may at its sole discretion permit a one-time deferral to a future cohort.

8. REFUND POLICY

All payments are non-refundable.

Because the Program provides immediate access to proprietary materials and a limited seat in a capped cohort, all sales are final upon enrollment.

Your remedy in the event you do not achieve the guaranteed outcome is the continued-service guarantee described in Section 6, not a refund.

9. FINANCING

The Company may offer the option to use third-party financing providers such as After Pay and Klarna. By choosing to finance a purchase, you acknowledge and agree:

  • Independent agreement. Any financing agreement is solely between you and the provider. The Company is not a party to it and does not control its terms, approval process, or conditions.

  • Payment responsibility. You are solely responsible for complying with the provider's terms. The Company is not responsible for late fees, interest, penalties, or other obligations arising from that agreement.

  • No liability. The Company is not liable for disputes between you and the provider, including credit decisions or payment processing errors.

  • Non-refundable. Payments made through financing remain subject to this Agreement's refund policy. Financing approval does not change refund eligibility.

10. DISCLAIMERS AND LIMITATION OF LIABILITY

  • No income guarantee. Except for the specific guarantee in Section 6, the Company makes no guarantees regarding revenue, income, profit, or business outcomes.

  • Results vary. Any results, testimonials, or examples shared by the Company reflect the experience of specific individuals and are not typical or guaranteed. Your results depend on your effort, your existing expertise, your market, your execution, and factors beyond our control.

  • Limitation of liability. To the maximum extent permitted by law, the Company shall not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages arising from your participation. The Company's total liability shall not exceed the amount you paid for the Program.

11. NO LEGAL, FINANCIAL, OR PROFESSIONAL ADVICE

Any strategies, coaching, or guidance provided within the Program are for informational and educational purposes only.

The Company is not a law firm, accounting firm, financial advisor, or licensed therapist, and nothing in the Program constitutes legal, tax, financial, medical, or mental health advice.

You should seek advice from qualified professionals before making business, legal, or financial decisions.

12. FORCE MAJEURE

The Company shall not be responsible for delays or failure in performance resulting from acts beyond its reasonable control, including natural disasters, government restrictions, pandemics, cyber-attacks, platform outages, illness, or labor disputes. Where possible, affected sessions will be rescheduled.

13. DISPUTE RESOLUTION AND GOVERNING LAW

This Agreement is governed by the laws of the State of [STATE], without regard to conflict of law principles.

The parties agree to attempt to resolve any dispute informally by written notice before initiating formal proceedings.

14. MODIFICATIONS

The Company reserves the right to modify these terms at any time. Updated terms will be posted at https://hanacatlett.com/lighthaus-terms, and continued participation constitutes acceptance. Material changes affecting currently enrolled participants will be communicated by email.

15. ENTIRE AGREEMENT

This Agreement, together with the Privacy Policy and Terms of Use, constitutes the entire agreement between you and the Company regarding the Program, superseding any prior representations, whether written or oral.

If any provision is found unenforceable, the remaining provisions remain in full force.

By enrolling, you confirm that you have read, understood, and agree to these Terms and Conditions.

12/34,LLC

21781 Ventura Blvd #1003

Woodland Hills, CA 91364

create@room1234.com